What step is associated with evaluating the outcomes of training?

Evaluating the outcomes of training is closely linked with follow-up. This step involves assessing how well the training has been understood and applied by the learners in their respective roles. The follow-up process often includes gathering feedback from participants, observing changes in performance, and analyzing whether the training has achieved its intended objectives.

By conducting follow-ups, trainers can determine the effectiveness of the training methods and content, identify areas for improvement, and ensure that the training has led to the desired results. This assessment is crucial for demonstrating the training's impact on individual performance and organizational goals, making follow-up an essential component of a comprehensive training program.